🔒 Privacy Policy

🔒 Privacy Policy – Dr.HairWigs
Effective Date: 04/05/2025

At Dr.HairWigs, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect
When you visit our store, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

Order Information: Product selections, preferences, order history, and communication history.

Device Information: IP address, browser type, time zone, and cookies for website optimization.

Usage Data: Pages viewed, time spent on site, referral sources, and interactions.

This information is collected to provide a personalized and secure shopping experience.

2. How We Use Your Information
We use your data to:

Process and deliver your orders efficiently

Send transactional emails (order confirmation, shipping updates)

Respond to your customer service queries

Improve website performance and user experience

Prevent fraud and ensure secure payments

Send offers or promotions (only if you opt-in to marketing)

We do not sell or share your personal information with any third party for marketing purposes.

3. Data Security
Your information is stored on secure servers and protected with encryption and access controls. Payment transactions are processed via trusted and PCI-compliant gateways like Razorpay or Shopify Payments.

We also implement industry-standard safeguards to protect your data from unauthorized access, disclosure, or misuse.

4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. You may disable cookies in your browser settings, but some features of the site may not function correctly.

5. Third-Party Services
We may use trusted third-party providers (like analytics, payment processors, or shipping partners) who are only authorized to use your data for the service they provide and must comply with strict data protection rules.

6. Your Rights
You have the right to:

Access the personal information we hold

Request corrections or deletions

Withdraw consent for marketing at any time

To request changes, email us at support@drhairwigs.com

7. Policy Updates
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

📩 Contact Us
If you have any questions about this Privacy Policy, reach out to:
Email: support@drhairwigs.com
WhatsApp: +91-XXXXXXXXXX